Explore Our Services

What’s the process?

1.     Get in touch

Fill out the form! Let us know what we can help you with. We can give you a rough estimate and answer any questions.

2.    Initial assessment and estimate

Schedule a 30 minute meeting (weekdays, 10-6) at our Capitol Hill studio. We’ll take a look at your pieces or discuss your designs and give you an estimate. You’ll get to see what a jeweler's studio looks like and see where the magic happens.

3.    Quote

We’ll figure out exactly what will be needed and email you a quote.

4.    Approve or adjust

If everything sounds good to you, great! You’ll put down a deposit, and we’ll get to work.

5.    Repair or fabricate

We’ll repair your jewelry or redesign your heirloom. It should take 1-2 weeks for repairs, or 2-6 weeks for redesigns. We’ll keep you updated on the progress and send you an email with the invoice when we’re all done.

6.    Pickup and payment

Schedule a time to come pick up your jewelry! We’ll make sure you’re completely satisfied and settle up.

Not local?

If you are not in the Seattle area, we would still love to repair your jewelry! Get in touch and we’ll discuss shipping options.

Click here for custom and repair policies